1. Installation did not work

Please check whether:

• You have connection to the internet active
• Your installer is not being blocked by firewall - Click here for more information
• Anker and Anker UI shows under "Add and Remove programs"

If any the aforementioned steps do not work we recommend uninstalling and installing again.

You can also reach out to [email protected] anytime you run into technical problems with our software.

2. Revit ↔ Anker Properties

We know this can be confusing, so please bear with us. 🙂

Anker’s core is the Anker Properties tab. In here, you can define all the metadata of your BIM model. Revit also has it’s own version of this - Shared & Project parameters.

We built Anker so that you can move over your Shared & Project parameters from Revit and simplify your workflows. So, in Step 2 of linking your Revit file, you will see “Select Parameters to Push”. This is an easy way to move over your existing Shared properties from Revit to Anker.

In the add-in window, on the right side, you will see Anker automatically pick up Shared parameters that have the same name in Anker. These will be then synced to Anker when setup is complete.

The shared parameters must be defined in Anker and have the same storage (type), otherwise the sync will fail.

After the sync is complete, you’ll see those shared parameter values as Anker property values. Anker will not delete or modify any shared parameters, it will only copy them.